PerfectGift · Replacement

Card Replacement Request

Please complete all required fields to submit your replacement request

If you don't have the necessary details to complete this form or if you need a partial refund, please contact customer service. Merchant gift cards must be replaced through the merchant directly.

Full Name * Email Address *

Required — must match the delivery if sent by email

Phone Number *

Required — must match the delivery if sent by text

US and Canadian phone numbers only.

Card UID *

8 characters — digits 0–9 and letters a–f (e.g. a3f08b1c).

Order Number

Optional — include it if you have it.

Address *

Enter the address this card was originally shipped to. If it wasn't shipped to you (e.g. a digital card, or one given to you by the original purchaser), enter your current mailing address.

Reason for Replacement Additional Details

Can't find a UID on your card? Call us at (877) 448-4438 and our team will help.